Policies and Rules

i. Welcome
Alive! Health & Fitness® welcomes you as a new member and looks forward to working with you to help you reach your fitness goals.

With any contractual agreement, it is important that we outline the terms as simply and thoroughly as possible. Please take the time to read through this information carefully to avoid any confusion. It is important that the terms of the contract between you and us are clear and for this reason, if there is any conflict between what is set out in this information and anything you have been told at the club or over the telephone, these terms and conditions will prevail. Failure by us to enforce any of our rights at any time for any period shall not be construed as a waiver of those rights. We have 5 days after formation of a contract to rectify any miscalculations reflected within the Application and Contract, and you, as the member, have a 7 day cooling off period whereby you may cancel the Application and Contract on written notice.

ii. General Notes Regarding Membership Rules
As a member of Alive! Health & Fitness®, you are expected to observe and obey the membership Policies and the club rules (“the Rules”) throughout the term of your membership. The Rules details your rights and obligations as a member. Alive! Health & Fitness® has designed the Membership Policies and the Rules to ensure a safer and more enjoyable environment in which to exercise. Subject to and with the exception of Rule 1 below, the Rules may be modified by Alive! Health & Fitness® from time to time, and as such, it is your responsibility to know and follow the most current Rules. All approved signs posted in the club or on the premises shall be considered a part of the Rules of Alive! Health & Fitness®.

iii. Alive! Health & Fitness® Equal Opportunity Policy Statement
Alive! Health & Fitness® seeks, enrolls and maintains memberships without regard to race, religious creed, colour, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation or age. It is further club policy that club personnel shall not discriminate on the basis of any of the aforementioned classifications. All members shall have full and equal access to the club facilities. Any members with disabilities shall be entitled to reasonable accommodations for their physical and mental impairments. Any member who believes that he/she has been treated unfairly on any of the aforementioned matters should report to club management.

iv. MEMBERSHIP RULES
These rules are to be read in conjunction with any approved sign posted in the club or on the premises which shall be considered part of the Rules of Alive! Health & Fitness®

v. Alive! Health & Fitness® Personal Information Policy Statement
Alive! Health & Fitness® and its officers, directors, employees, volunteers, agents and independent contractors will to the extent reasonably respect the privacy of its members and their guests concerning any health or medical information provided to us and will use its best endeavors to ensure that all personal information will remain private.

vi. Privacy Statement and Acknowledgement
In the course of establishing a Contract with you and during the term of that Contract we will obtain access to certain section of you personal information (such as information concerning your health and your financial position). Alive! Health & Fitness® will only use disclose or deal with such information in accordance with our Privacy Policy. A full copy of our Privacy Policy is available here or can be sent to you on request in writing to info@alivestudio.com.au

1. Members Rights
Those members who hold valid, unrestricted and current membership to Alive! Health & Fitness® carry the following general rights, which may not be modified by Alive! Health & Fitness® as long as their membership remains valid, unrestricted and current.

1.1 Member’s Right to Enter Alive! Health & Fitness® Premises
Members have the general right to enter the Alive! Health & Fitness® premises at each of its fitness club locations, between the opening and closing times of the respective premises not including on dates of closure, as notified within each of the respective Alive! Health & Fitness® premises.

1.2 Member’s Right to Use Alive! Health & Fitness® Facilities
Subject to the rules regarding the use of membership cards and regarding fitness club etiquette, members have the right to use any or all of the facilities or services, including but not limited to:

• Gymnasium Equipment (including weights, machines and aerobic equipment);
• Personal Training;
• Aerobics and Cardiovascular Classes;
• Solarium;
• Saunas, Detox Box;
• Showers;
• Beauty Therapy;
• Hairdresser;
• Parking;
• Yoga Classes;
• Massage;
• Lockers; and
• Kids Corner

Notwithstanding the member’s right to use the Alive! Health & Fitness® Facilities, Alive! Health & Fitness® reserves the right to charge a separate participation or reservation fee for any or all of these facilities or services. Any of these services may have limited hours of availability, or may be discontinued altogether at any time at the discretion of Alive! Health & Fitness®. Furthermore, any of these services may also be offered on a “first come first served” basis.

2. Membership ID Cards
Alive! Health & Fitness® will issue a membership ID card to you for identification purposes. Your membership card is not transferable, and you may not let anyone use it. Use of your card by anyone else will cause it to be confiscated, and a fee will be charged to redeem it. The ID card is and remains the property of, Alive! Health & Fitness® and you must return it immediately upon the termination or cancellation of your membership. You will be charged a fee to replace your ID card in the event that it is lost.

3. Check In
You must check in at the front desk and present you membership card and photo ID before you use the facilities. If you have not received your permanent membership card, you must show a copy of your membership agreement and a photo ID. Acceptable forms of photo ID include an original copy of a driver’s license, state ID, student ID or passport.

4. Fitness club and Facilities Etiquette

4.1 Conflicts Regarding Use
Please do not linger on the equipment because other members may want to use it. No member should monopolise the equipment or weights. If there is a sign-up list for the use of the equipment and maximum time limit on its use, Alive! Health & Fitness® expects all members to follow the Rules. In short, observe gym etiquette. If there is a conflict over use, Alive! Health & Fitness® management will resolve it.

4.2 Speciality Classes
Alive! Health & Fitness® has specific Procedures and Rules and may charge you for the use of special classes. Please see the front desk of read the posted information for these activities.

4.3 Detox Box & Solarium
Alive! Health & Fitness® requires you to shower before using. The use of the Detox Box and Solarium are at your own risk.

4.4 Weights and Other Equipment
There are specific Rules posted regarding the use of weights and other equipment in the club facilities. As a courtesy, please replace the weights on the rack and wipe off any benches after your use.

4.5 No Solicitation Policy
Alive! Health & Fitness® facilities are provided for the private use of Alive! Health & Fitness® members only and are not open to the public. Any solicitation within the club is absolutely forbidden. This includes, for example, solicitation for profit, political purposes or any other reason. This includes, but is not limited to, use of petitions, distributing or posting leaflets, notices or advertising anywhere in a club facility, or leaving multiple copies of leaflets or other papers in any club’s areas.

5. Guest Privileges
Alive! Health & Fitness® encourages you to bring friends, relatives and business associates for a guest visit. We strongly recommend that you make an appointment for your guest’s visit and a tour/orientation may be arranged. A guest must check in at the front desk, be a least 16, sign a medical and injury release form and pay a guest fee before using the facilities (a parent or legal guardian may bring a minor of 16 years or below as a guest if the adult member agrees to sign the appropriate release forms and accompanies and supervises the minor at all times). Alive! Health & Fitness® may restrict the number of guests and time you may bring guests. You must inform guests about these Policies and Rules.

6. Prohibited Items and Activities

6.1 No Alcohol, Drugs or Smoking
You cannot use the facilities or engage in any activity at Alive! Health & Fitness® while under the influence of illegal drugs or alcohol. Also Alive! Health & Fitness® does not permit smoking, alcohol or illegal drugs (including steroids) in its facilities.

6.2 No Weapons
No weapons of any kind are permitted in Alive! Health & Fitness® facilities.

6.3 No Photographic or Video Equipment
No photography, video taping, filming or audio recording is permitted on Alive! Health & Fitness®’ premises without written permission of the management of Alive! Health & Fitness®.

6.4 Food & Beverages
Alive! Health & Fitness® reserves the right to limit the consumption of food or beverages in work-out areas.

6.5 Personal Training
Under no circumstances is any person entitled to receive remuneration for training another person within the facilities. If it is determined that paid personal training has been conducted on the premises, the trainer and trainee will each lost their membership.

6.6 Outside Equipment
Alive! Health & Fitness® reserves the right, in its sole discretion, to limit or restrict the use of outside equipment on its premises.

7. Dress and Towel Policy
Alive! Health & Fitness® requires you to wear appropriate clothing and footwear while using the club facilities. As a general guideline, gym shorts, t-shirts, jogging, aerobic and sweat outfits are acceptable for exercising or aerobics, but street clothes/shoes and jeans are not. No thongs, open top, street or black-soled shoes will be permitted. You must have a cloth towel with you during work-outs to protect and clean the machines you use.

8. General Policies for Minors
Please check with the front desk for specific Rules, Policies and fees covering the Kids Club (baby-sitting) and minors. You and your minor children must follow any such Rules or Policies and pay any applicable fees. To join, all minors need the financial guarantee of a parent or guardian and the parent or guardian must sign the membership agreement

8.1 Minimum Age
Membership is limited to persons who are at least 14 year of age (unless medical clearance is given). All members who are less than 16 years of age must be supervised by an adult when using the club facilities. If under the age of 16 years, a parent or guardian must complete your pre-exercise questionnaire. If under 18 years old, we may specify certain programmes, classes and activities where children may participate without adult supervision and which may be subject to additional fees due to the additional supervision requirements imposed on us by law. NOTE: You must be at least 16 years of age to participate in weight-based group exercise or resistance training and it is highly recommended that a programme is paid for to develop a suitable programme for the individual under the age of 18 years.

9. Membership Freeze Policy

9.1 Qualification
Alive! Health & Fitness® will only suspend/freeze your membership if you are not in breach of any Rules and if all enrolment fees are paid and current on your fortnightly dues. You may qualify for a suspension of your membership in the following circumstances:
- Medical Disability - you must provide Alive! Health & Fitness® with verification from your physician stating that your medical disability will prevent you from using the club facilities. The minimum term for medical freeze is two (2) weeks and the maximum is three (3) months.
- Temporary Employment Transfer – you must provide Alive! Health & Fitness® with verifications from your employer, on company letterhead, that you are being temporarily transferred. The location of your transfer must be more than 40 kilometres from the nearest Alive! Health & Fitness® location. The minimum term for temporary employment transfer is three (3) months and the maximum is six (6) months.

9.2 Dues During Freeze
If Alive! Health & Fitness® approves a membership freeze, dues remain due and will still be collected during the freeze. You’re right to use Alive! Health & Fitness® facilities will be frozen or suspended and Alive! Health & Fitness® can deny you access to any Alive! Health & Fitness® club during such freeze. In the event that your membership is prepaid, the term of the prepaid membership shall be extended, without dues, for the same period of the freeze. You may only freeze for two (2) weeks minimum and three (3) months maximum in any twelve (12) months.

9.3 Notice
You must provide at least thirty (30) days notice for a freeze request to allow Alive! Health & Fitness® to process your request. If your request does not conform to this Membership Freeze Policy, you may assume that your request has been denied and your membership shall remain active unless cancelled.

9.4 No Other Freezes Allowed
Alive! Health & Fitness® will not consider a freeze that does not comply with the foregoing policies.

10. Lockers
Alive! Health & Fitness® provides lockers for your use on a daily basis only and suggest that you use a lock to protect your property. Do not leave any valuable property in a locker at any time. Alive! Health & Fitness® is not responsible for any theft of or damage to your property. If you leave a lock on the locker overnight, Alive! Health & Fitness® has the right to remove it. Alive! Health & Fitness® will consider your property abandoned if left overnight. If you leave your property overnight, Alive! Health and Fitness shall have the right to donate your property to charity.

11. Conduct
While in the facilities, Alive! Health & Fitness® does not permit and will not tolerate any inappropriate conduct. Such conduct includes, without limitation, using loud, abusive, offensive, insulting, demeaning language, profanity, lewd conduct or any conduct that amounts to harassment or is bothersome to members or Alive! Health & Fitness® employees.

12. Violation of Rules
If any member or guest violates any of the Policies or Rules, Alive! Health & Fitness® will ask that person to stop or leave. A violation may also cause Alive! Health & Fitness® to terminate the violator’s membership according to the terms of their membership agreement.

13. Steroid Warning
Use of steroids to increase strength or growth can cause serious health problems. Steroids can keep teenagers from growing to their full height; they can also cause heart disease, stroke, and damage liver function. Men and woman using steroids may develop fertility problems, personality changes, and acne. Men can also experience premature balding and development of breast tissue. Steroids are also illegal and there are civil and criminal penalties for the unauthorized sale, use, or exchange of anabolic steroids.